Privacy Policy

ALTEO PROPERTIES LTD respects your privacy and feels it is important for you to know how we handle the information we receive via our website at anahitaproperty.com  (the “Site”). This Privacy Policy explains our information practices, the kinds of information we may collect, how we use that information, and how you can opt-out of a use or correct or change that information.

Information we collect

Personal Information

"Personal Information" refers to any information that can be used to identify you as an individual. It can include, among other things, your name, address, email address, phone number. Any personal information you give us, either on this website, (for example, via a contact form), via email or direct mail, phone contact or direct contact in person will never be sold, rented or made public without your consent.

Site visit tracking and Cookies

We use cookies to track data.  Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.

We collect visitor behaviour on our website.  This tells us, for example, which pages are visited, the sort of searches that are used to find us, and what people do on the website.

If you want to know more about cookies visit www.aboutcookies.org or www.allaboutcookies.org.

However, you have the right to set your browser not to accept cookies, and the website links provided above will tell you how.

Should you decide not to use cookies, some of our website features may not function as a result.

Visitor behavior tracking allows us to improve our website user experience.

How is your information collected

Web Contact form and Email link

If you submit a request via our website contact form or send us a direct email, we’ll get that information in an email.  That data isn’t stored on our website.

Telephone

We may collect certain information when you call us for enquiries.

How is your information stored

By agreeing to our Privacy Policy, you are consenting to the collection and processing of your data. This information is safely kept in our Customer Relationship Management system (“CRM”).

How is your information processed

Marketing

On occasion, we’ll send you marketing information if you fall into one of the following categories:

(i) You’re an existing customer or supplier who we currently do business with;

(ii) You’ve asked and consented to receive product and marketing information via our website contact form, email, telephone or otherwise.

We may also periodically send promotional emails about new products, special offers or other information which we think you may find interesting.

However, you may always opt out from our database at any time by either unsubscribing via the link in each of our newsletter or by contacting us (see below).

Under 18? Legally you must obtain parental consent before joining email newsletters.

Other

Where appropriate, we may use the information we keep about you to:

(i) To send you information on products or services that you’ve asked for.

(ii) To send you information on products or services, which we think will interest you.

(iii) To carry out our obligations arising from any contracts entered into between you and us.

(iv) To notify you about changes to our services or products.

(v) To inform business partners, suppliers and sub-contractors for the performance of any contract we enter into with you.

Access to and update of your information

You have a number of rights including the right to request a copy of the information that is held about you. If you wish to know what information is held about you or wish to modify same, please email us and we'll reply to you by email as soon as we can.  We want to make sure that your personal information is accurate and up to date. For a full comprehension of your rights, have a look at the ( dataprotection.govmu.org.)

Third Party Processors

We take your privacy seriously.  We’ll only use your information to provide the products, services and/or information you’ve requested to receive. Sometimes, to do that we might need to pass information on to a third party (for example your email into a newsletter sending system) and we always use safe, reliable, and law compliant services who won’t pass your personal details elsewhere.

These third parties have been carefully chosen and to the best of our knowledge, all of them meet the same standard of data protection which is legally required. We may need to share your information with them in order to process products or services. This may be within Mauritius or overseas, including the United States and Europe.

Our Third Party Processors are :

Swapp Development Ltd

This website is hosted on a server owned by Swapp Development Ltd. The server is kept up to date and has round the clock monitoring.

Microsoft

We run company emails through Microsoft as part of Office 365 for business.  Thus our emails sent both to and from us are stored on Microsoft’s secure mail servers.

Google Analytics

We use Google Analytics to track the user interaction which is a commonplace feature on many websites.  Although Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.

Google Analytics makes use of cookies, details of which can be found on Google’s developer guides.

To see Google’s privacy and terms click here.

Salesforce

We use Salesforce as our CRM (Customer Relationship Management) system.  This operates in the cloud and is used to manage specific sales campaign processes.  To see Salesforce’s privacy policy, click here.

Breaches

We will report any breaches of data held by us to the Data Protection Commissioner of Mauritius as required under the DPA 2017 (http://dataprotection.govmu.org), within seventy-two (72) hours of becoming aware of such a breach, which includes accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored or otherwise processed.

Other Information

All traffic (transferral of files) between this website and your web browser is encrypted and delivered over HTTPS.

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Future changes

This privacy policy may change from time to time in line with local legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

This privacy policy was last updated on Tuesday 22-May-18

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